Terms and Conditions
Inspired Design + Quality Office Furniture + Free and Fast Delivery
We stand behind the quality of everything we sell. Your satisfaction with our products and services is our top priority.
If there is a problem with your order, contact Wobi Office at firstname.lastname@example.org within 24 hours of receipt. If you receive a damaged, defective, or incorrect item, we will work with you to make things right, your satisfaction is our priority.
If you change your mind about a stock item, your refund will be reduced by a restocking charge equal to 15% of the purchase price and you will be responsible for outbound and return shipping and delivery charges. Returns of stock items must be received in original condition within 30 days. Credit card and PayPal orders will receive refunds in the form of a credit back to the original method of payment. Check payments will be returned via a refund check or Wobi Office Merchandise Credit.
We strongly encourage you to thoroughly examine all items upon receipt.
Returns and Exchanges
Please inspect your purchase immediately upon delivery. If there is a problem with your order, contact our Customer Service team at email@example.com within 24 hours of receipt. If you receive a damaged, defective, or incorrect item, we will work with you to make things right, your satisfaction is our priority.
Please be aware that furniture is susceptible to damage during transit. We take great care to pack shipments so that they will arrive safely, so be sure to retain the original packing materials, original receipt and all merchandise tags for any item that you wish to return to us. You may have to provide supplementary packing materials if the outer carton has been damaged during the original shipment to you.
Returns will not be accepted without a Return Authorization Number that can be attained by contacting our Customer Service team at firstname.lastname@example.org
Shipping & Damages
If at the time of delivery the Bill Of Lading or delivery receipt is signed “merchandise is received in good condition” any damage claims will be denied. We strongly encourage you to inspect the packaging and merchandise before signing the delivery receipt or the Bill Of Lading.
If there is damage to packaging or merchandise, or a discrepancy on your order, refuse acceptance until transportation agent endorses extent of damage or shortage. The customer should file a claim immediately with the carrier and be prepared for inspection.
We may collect personally identifiable information from you in a variety of ways, including through online forms for ordering products and services, and other instances where you are invited to volunteer such information, including, but not limited to, when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?
Any of the information we collect from you may be used to personalize your experience, improve our website, improve customer service, process transactions, send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.